Shipping

LUV + CO. Policies & Procedures:

How to Contact Us:

For questions about wholesale, your order, or for general questions, please send us a message through the contact us page or the wholesale page.

Sales Tax:

Applicable sales tax will be collected on all online sales in the State of Georgia. 

Shipping:

Products ship within one – three business days of being received by the corporate office. Arrival of product to the client for standard ground ship is 3-7 days. Expedited shipping is available through USPS Priority Mail.  International shipping is available. Expedited shipping and international shipping do not qualify for free shipping when offered.  We are not responsible for missing packages or delays caused by the postal carrier.

International Orders:

We do ship internationally.  Customers pay duties, tariffs or import fees. We cannot be responsible for knowing every countries specific cosmetic regulations if we receive a customer order.  If customs does not permit the shipment to enter the country, damages or destroys the products in any way we cannot be held responsible. 

Shipping Costs:

When you are placing your order, the LUV website calculates shipping based on the weight of your order.  Standard shipping within the United States for a small cosmetics package is normally approximates $4-$5. Priority shipping and expedited is extra.  International priority mail rates are calculated at checkout.

Back Ordered Products:

Because some of our products are handmade or small batch ordered, occasionally they will be on back order when your order is filled. If you receive your order and an item is missing, the letters B/O will be written next to the item on the packing list; this indicates the item is on Back Order. Back Ordered products ship as soon as we receive them, with no extra shipping charges to you. Typical ETA for a back ordered product is one week however not guaranteed. We appreciate your patience.