FAQ


Do you offer samples of your products?

In general we do not send out free samples. We do have a sample multi-pack of foundations for purchase so customers can try several mini size foundation colors before committing to full size. To purchase the foundation multi-pack click on Shop and then search multi-pack or sample in the search field or proceed to the Loose Mineral Foundation section in the Face category.

How can I find the right shade of foundation?

See answer to samples question above.

I am a blogger. How can we partner together?

Thank you for your interest in partnering with our brand. We partner with a limited number of bloggers that have a large following or specific following that we are trying to target. An audience of ethnic consumers interested in natural living and mineral or organic makeup are our target consumers and future beauty advisors. To connect please send an email to info@luvandcompany.com.

Are your products tested on animals?

No. Our products are not tested on animals and we are PETA certified cruelty free.

What is the difference between natural, organic, and vegan?

There is no definition in the cosmetics industry for the word natural. Natural just means comes from the earth. However, not all natural ingredients are the safest for cosmetic use as many can still be considered carcinogens. Organic is also an unregulated term in the cosmetics industry. The USDA has regulated the food industry by use of the Certified Organic Term. LUV products are between 70 – 90% organic which according to USDA would be “made with organic ingredients” however in the cosmetics industry just the term organic properly describes our products that include certified organic ingredients. Vegan products are void of any animal by products including beeswax.

Are your products gluten free?

All of our products are gluten-free with the exception of our Luvee Duvee Lip Crayons. They include a wheat germ vitamin E oil in the ingredients.

Are your products vegan?

Many of LUV’s products are vegan including the Gel Eye Liner, Loose Foundations, Nail Polish, Vegan Lipsticks, Luvee Duvee Lip Crayons, Looser Pigments, Liquid Foundation. The LUV Ladies Lip Gloss is vegetarian not vegan due to the ingredient Beeswax. For other products please see the product page under Shop Now.

Which products are organic or made with organic ingredients?

LUV carries several products that are made with organic ingredients (between 70- 90% organic). Examples of products include the Organic Make-up Remover, LUV Liquid Foundations, LUV Ladies Organic Lip Gloss in 12 colors, DaBalm BC Crème, and the Gel Eye Liner. For other products please see the product page under Shop.

What ingredients are your products “free from”?

LUV products are free from talc, parabens, bismuth oxychloride, synthetic fragrance, mineral oil & petroleum, and synthetic dyes (with the exception of nail polish and concealer pencil).

Who are your products made for?

Every woman will love our products! They are high quality and highly pigmented to suit the needs of all women. However, our foundation products are specifically formulated for women of color in terms of undertone and hues. We purposefully limit white base powders in our product formulations to allow true color matching and to eliminate the ashy or gray look.

What is the expiration date of your products?

100% loose minerals do not have an expiration date as preservatives are not needed. Any product in a liquid or cream form shelf life is between 12 – 18 months as we sell natural products.

I am a beauty bar, salon or retail/e-tail store owner or buyer interested in marketing and distributing LUV products. How can I do so?

Please see our Wholesale page.